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In-Field Support Agent


Various Locations

Job Description :

In-Field Support Agents are required for new roles with a rapidly growing South African ag-tech imagery company. If you love the outdoors, have a passion for agriculture and enjoy technology and dealing with people, then this is a great opportunity to combine your interests in a junior level role starting asap.

Three positions are available- one each for KwaZulu-Natal, Mpumalanga and Limpopo.

The role will entail supporting clients (farmers) by conducting farm visits and training to ensure that they get the most out of the company technology. Duties will include:

  • Walking clients through their processed data in person on the farm;
  • Training farm monitors how to use scouting software;
  • Liaison with the Regional Business Development Manager & Client Success Agent on data process and timelines;
  • Attending agricultural events & exhibitions as a representative in your area;
  • Assisting in sourcing new business leads;
  • Helping to improve software user engagement by keeping clients happy;
  • Working with the product team to ensure farmers feedback is taken into consideration for future product development;
  • Making sure clients/service providers are aware of any new developments regarding our the platform and other products.


  • An agricultural qualification;
  • Fluency in English and Afrikaans;
  • 1-2 years of experience working in a client-service type role;
  • Exceptional presentation, people and communication skills (written & spoken);
  • Full computer literacy and able to work with new software and apps with ease;
  • Able to travel to farmers within the designated province.
Salary Details:

A basic salary is offered along with a company phone and laptop. Own vehicle required for travel with expenses reimbursed. 


To be considered for this position please contact Kate Watts or email a completed CV to kwatts@agristaff.co.za. You are encouraged to complete our Registration Document if you are not currently registered.

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